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minmax(0,1fr);gap:16px;height:calc(100vh - 196px);min-height:520px}.board>.card{display:flex;flex-direction:column;min-height:0}.ticket-list{overflow-y:auto;flex:1}.ticket-item{display:block;padding:12px 16px;border-bottom:1px solid var(--hairline2);text-decoration:none;position:relative}.ticket-item:hover{background:var(--warm)}.ticket-item.is-active{background:var(--accent-soft)}.ticket-item.is-unread .ticket-subject:after{content:"";display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--accent);margin-left:6px;vertical-align:2px}.ticket-subject{font-weight:700;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ticket-meta{font-size:12px;color:var(--muted);display:flex;gap:8px;align-items:center;margin-top:4px}.ticket-view{display:grid;grid-template-columns:minmax(0,1fr) 300px;grid-template-rows:minmax(0,1fr);min-height:0;flex:1}.ticket-main{display:flex;flex-direction:column;min-height:0;border-right:1px solid var(--hairline)}.ticket-side .kv-row{grid-template-columns:82px 1fr}.ticket-side{min-height:0;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:16px}.side-title{font-size:11.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--faint);margin-bottom:8px}.kyc{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.kyc figure{margin:0}.kyc-img{aspect-ratio:4 / 3;border-radius:12px;background:var(--warm3);overflow:hidden;display:grid;place-items:center;color:var(--faint);font-size:12px;border:1px solid var(--hairline)}.kyc-img img{width:100%;height:100%;object-fit:cover;cursor:zoom-in}.kyc figcaption{font-size:12px;font-weight:600;color:var(--muted);margin-top:6px}.photos{display:flex;gap:8px;flex-wrap:wrap}.photos img{width:96px;height:96px;border-radius:12px;object-fit:cover;border:1px solid var(--hairline)}.zoom img{max-width:100%;max-height:72vh;display:block;margin:0 auto;border-radius:12px}.rules{display:grid;grid-template-columns:220px minmax(0,1fr);gap:16px;align-items:start}.rules-nav{display:flex;flex-direction:column;gap:2px;position:sticky;top:0}.rules-nav button{text-align:left;border:0;background:transparent;padding:9px 12px;border-radius:10px;font-weight:700;color:var(--sub);cursor:pointer;display:flex;justify-content:space-between;align-items:center}.rules-nav button:hover{background:var(--warm3)}.rules-nav button.is-active{background:var(--bg);color:var(--ink);box-shadow:var(--shadow-card)}.rule{display:grid;grid-template-columns:minmax(0,1fr) 220px;gap:18px;padding:14px 0;border-bottom:1px solid var(--hairline2);align-items:start}.rule:last-child{border-bottom:0}.rule-label{font-weight:700;color:var(--ink)}.rule-help{font-size:13px;color:var(--muted);margin-top:3px;line-height:1.5}.rule-default{font-size:12px;color:var(--faint);margin-top:6px}.rule-default.is-changed{color:var(--warn)}.waves{width:100%;border-collapse:collapse}.waves th{text-align:left;font-size:11.5px;color:var(--faint);text-transform:uppercase;letter-spacing:.04em;padding:6px 8px}.waves td{padding:4px 8px}.cat-head{display:flex;gap:12px;align-items:center}.cat-icon{width:38px;height:38px;border-radius:12px;background:var(--accent-soft);color:var(--accent);display:grid;place-items:center}.inline-input{height:32px;font-size:13px}.push-preview{background:var(--warm3);border-radius:18px;padding:16px}.push-card{background:var(--bg);border-radius:14px;padding:12px 14px;box-shadow:var(--shadow-card);display:flex;gap:10px}.push-card+.push-card{margin-top:10px}.push-app{width:28px;height:28px;border-radius:8px;background:var(--accent);flex:none;display:grid;place-items:center;color:#fff}.push-title{font-weight:700;color:var(--ink);font-size:13.5px}.push-body{font-size:13px;color:var(--sub)}.counter{font-size:11.5px;color:var(--faint);text-align:right}.counter.is-over{color:var(--danger)}pre.json{margin:0;background:var(--warm);border-radius:10px;padding:10px 12px;font-size:12px;max-height:260px;overflow:auto;white-space:pre-wrap;overflow-wrap:anywhere}@media(max-width:1180px){.grid-side,.ticket-view{grid-template-columns:1fr}.grid-3{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:900px){.shell{grid-template-columns:1fr}.side{display:none}.grid-2,.grid-3,.board,.rules,.login{grid-template-columns:1fr}.login-art{display:none}.lookup{width:auto;flex:1}.content{padding:18px 16px 48px}.topbar{padding:0 16px}}